At ProNorth Medical, we're committed to delivering your medical supplies and equipment promptly and efficiently. Understanding the urgency of medical necessities, we offer a shipping guarantee that ensures your orders are delivered on time, every time.

• Fast, Reliable Shipping – Now with Expanded Border Support 🇺🇸

We proudly offer 1–5 day delivery on all orders using trusted carriers across North America.

Note for U.S. Orders:

Due to new U.S. administration requirements, FDA-regulated products are undergoing additional customs clearance. We are working closely with our licensed U.S. customs broker to expedite this process down to 1-2 days.

✅ Please allow an additional 2–3 business days for orders to clear the U.S. border.

We appreciate your patience as we adapt to these regulatory changes and remain committed to getting your supplies to you as quickly and smoothly as possible.

• World-Class Carriers: We partner with Purolator, Purolator Express, USPS, UPS, and more top-tier carriers for secure and efficient delivery.
• Timely Order Processing: Our standard turnaround time for fulfillment is 2-3 business days, but we do aim to process your orders on the same day. To ensure prompt delivery, orders placed during weekends and holidays are processed the next business day whenever possible.
• Shipping Confirmation & Tracking: Receive a shipping confirmation email with a tracking number as soon as your order is dispatched, allowing you to monitor its progress.
• Dedicated Customer Support: Our team is readily available to assist with any shipping queries or issues, ensuring a smooth and satisfactory delivery process.
• Reliability and Care: We use only the most reliable shipping methods to ensure your items arrive safely and promptly, recognizing the critical nature of our products.

Shipping with Confidence

We understand the critical importance of receiving your medical supplies on time. Our shipping guarantee, along with our commitment to using only the best carriers and ensuring timely order processing, provides you with the peace of mind that your orders will arrive when you need them.

Thank you for choosing ProNorth Medical. Our dedication to fast, reliable shipping is just one aspect of our commitment to your satisfaction. We're here for you, ensuring your medical supply needs are met with the highest level of service and care.